Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

Online you will see all your repeat medicine and dosages. You can choose the ones you need.

Please mark the items required carefully and allow at least 48 hours for your prescription to be processed, as we may need to order any items not in stock.

The ordering process is completed via secure and confidential online repeat prescription services. Please mark the items required carefully.

Requesting repeat prescriptions online helps us and reduces the time it takes for us to process each request.

For further information about the online ordering service, please speak to our dispensary team.

Collecting your repeat prescription

You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.

Dispensary opening hours

Repeat Prescriptions can be collected during the Dispensary opening hours at the following times:

• Monday 08.00 – 18.30
• Tuesday 07.30 – 18.30
• Wednesday 07.30 – 18.30
• Thursday 08.00 – 18.30
• Friday 08.00 – 18.30
• Saturday/Sunday Closed

Please remember – the Ingham Practice Dispensary is closed between 13.00 and 14.00 each day.

For any Dispensary enquiries please the team on 01522 730269, (option 2) between 11.30am and 1:00pm and 4.00pm to 5.00pm.

The Practice has taken part in the Dispensary Services Quality Scheme (DSQS) and has achieved the DSQS requirements every year since 2007.

Non-dispensing patients

If you are a non-dispensing patient, you may need to collect your signed prescription from the Practice.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we will contact you to arrange a regular review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.