Our Online Services
If you have not used our online services before you will need to:
– Contact the surgery by phone or in person
– Verify your identity
– Secure a username and password
– Enter SystmOnline and enter your registration details exactly as shown on the form.
– After registering, log on with your username and password.
NHS App
All the health services you need are available. A new, user-friendly version of the NHS App became available from 11 December 2023, making it easier to order repeat prescriptions; access 111 Online; view your GP record and much more.
For more information go to www.nhs.uk/nhsapp
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- manage your appointments – search for appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
AskMyGP
Our practice uses an online consultation system called AskMyGP. This is the easiest and fastest way to get help. It saves us time too, so please help us to help you by using this service. Click on the image to open AskMyGP or to sign up. Using AskMyGP will not delay our response.
All patients registered with the practice (including their parents, guardians and carers) are invited to use the service to seek health advice, consult a clinician, request an appointment, request a FIT note and much more.
AskMyGP is open 24/7. We aim to respond on the same day if your request is submitted before 2.00pm, or the next working day if your request is submitted when we are closed. All queries are reviewed by our experienced health professionals throughout the working day. You can specify a particular GP and your preferred method of contact – please remember to check your AskMyGP account for any email responses. Telephone calls cannot be allotted specific times as GPs will make them when they can throughout the day.
SystmOnline
Online services allow you to:
- manage appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals