Please find below all our most recent GP Publication Reports

GP Publication of Earnings 2024

GP Publication of Earnings 2023

The Ingham Practice places a high level of importance on Infection Prevention and Control (IPaC).  In addition to offering General Practice Services, our practice also provides a Minor Surgery Service. Ensuring effective IPaC measures is crucial for the wellbeing of patients seeking both Primary Care Services and Minor Surgery Service. We are committed to minimising the risk of infection and maintaining a safe working environment for the benefit of our patients, staff, and other members of the public.

The Ingham Practice – Infection Prevention and Control Annual Statement

The Practice is committed to:

• • Providing a friendly, open and confidential service to all patients who attend our Practice.

• • Providing a convenient service with good parking, a clean environment and pleasant surroundings.

• • Providing good clinical and nursing care and timely (acute and repeat) dispensing medication.

• • Ensuring that patients are seen without unnecessary delay and emergencies are given priority.

• • Treating all patients equally with dignity and respect.

• • Serving patients with courtesy whether face-to-face, in their home or on the telephone.

• • Supporting patients in maintaining a healthy lifestyle and providing sufficient information to help them with their choices.

• • Involving patients in their treatment and management care plan so that appropriate choices are made for them.

• • Ensuring that communication with patients, their families and carers has been handled in the most professional and appropriate way.

• • Keeping patients informed of our services, their rights and any other information which directly relates to them.

• • Maintaining high standards and knowledge by staff attending regular training sessions and keeping up to date with NHS changes and guidelines.

• • Monitoring and improving our systems to ensure that the Practice activities are conducted in the best possible way.

• • Maintaining an effective and constructive Practice complaints procedure.

• • Maintaining an open relationship with all patients so that they are listened to, which enables them to raise their issues or problems and share their views.

• • Welcoming and considering suggestions from all patients on our services, to ensure that patients’ voices are heard.

To work effectively and efficiently we need patients’ co-operation. Therefore, we expect our patients to:

• • Be punctual and attend all appointments made with us or cancel/re-arrange as necessary in plenty of time.

• • Make separate appointments if more than one member of the family needs to be seen or if there are several problems to discuss with the GP.

• • Report to Reception staff on arrival in order to be served.

• • Respond in a positive way to questions asked by Reception staff. This will enable them to book the appropriate appointment for you.

• • Only request a home visit when too ill and unable to attend the surgery.

• • Make non-urgent enquiries later in the day if possible. Our phone lines are very busy in the mornings.

• • Be patient and bear with us when running late, particularly during open morning surgeries. This delay may be due to another patient requiring additional time or dealing with an emergency.

• • Use our service responsibly and do not expect immediate treatment for non-urgent or routine conditions.

• • Allow 48 hours – the required time – for processing of repeat prescription requests. Please do not pressure Dispensary staff to process unauthorised medication requests.

• • Appreciate the doctor’s time when requesting insurance/medical reports, health questionnaires and similar types of services.

• • Keep us informed of any changes to name, address and telephone number immediately to ensure that we always have the correct contact details.

• • Treat us with respect. Staff members are prepared to serve patients with their best ability. We ask for the same courtesy to all our staff in return.

• Violence against our staff or other members of the public will not be tolerated at the Ingham Practice.

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record.

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

More Information

For further information visit the NHS Care records website

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used.

How your data is used

Information about your individual care such as treatment and diagnoses is collected about you whenever you use health and care services. It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of doctors and nurses in your local hospital.  It is only used in this way when there is a clear legal basis to use the information to help improve health and care for you, your family and future generations.

Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.

You have a choice

You do not need to do anything if you are happy about how your information is used. If you do not want your confidential patient information to be used for research and planning, you can choose to opt out securely online or through a telephone service. You can change your mind about your choice at any time.

Will choosing this opt-out affect your care and treatment?

No, choosing to opt out will not affect how information is used to support your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.

What do you need to do?

If you are happy for your confidential patient information to be used for research and planning, you do not need to do anything.

To find out more about the benefits of data sharing, how data is protected, or to make/change your opt-out choice visit www.nhs.uk/your-nhs-data-matters

Download a copy of the patient leaflet