Waiting Times

• Clinics will normally start on time. 
• During pre-booked appointment clinics we expect patients to be seen without undue delay.  In the event of any delay we will inform patients and offer an explanation.  
• When a GP is called away on an emergency we will inform the patients and keep them updated until they are seen or support them to re-book an alternative appointment. 

Wasted Appointment

Please use our services responsibly.  Do not waste our Doctors’ and Nurses’ time!

Notify the Practice in good time if you no longer wish to keep your appointment or are unable to attend. Reception staff will help you to cancel or re-arrange your appointment for a more convenient time. 

These wasted appointments could have been offered to other patients and contribute to a more efficient use of the service. 

A more efficient service would in turn decrease waiting times!